Technology Solutions for Human Services Paper

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Technology Solutions for Human Services Paper

In human services field, it is vital that the board of management and administration of a definite agency bring up to date their modes of handing out data and organizing the jobs with the each day challenge of fulfilling the different requirements of the consumers. At present, technology has been speedily evolving that with fresh innovations just around the corner, people belonging to the departments of human services of agencies that furnish the humanity need to take hold of these growths too.

It is correct that technology is a means to update and develop the ways in which an offered agency functions. However, that is not complete technology; in a few cases could be the just answer to a certain challenging concern in human services. On such definite cases technology not just enables tasks simple save for enabling a complex task to be done in which devoid of technology, is not possible to attain (Schoech, 1999).

Speaking of three main barriers with regard to empowerment, funding, planning and the human services are lack of funds, lack of ambition because of low perks and rewards and high burn out rate.

Barrier Discussion

People working in their local societies for non-profits and other agencies of social service know the fact that scarcity of financial support is a chief cause of concern. A few fields that have been affected consists precautionary services of health, parks for public, children’s day care, agencies of human service and advanced education.
When it comes to the barrier in the form of lack of ambition, the most significant challenge that managers encounter seems to be managing with these types of people and attempting to discover means of inspiration and motivating them. The unmotivated and un-ambitious individual might not be turned on by chances of learning or even by bigger accountabilities and challenge; hence managers would require having a few ways of keeping such people encouraged and inspired so as to sustain the needed levels of production and work standards.

One more problem is that the worker who is un-ambitious would not be a company’s individual and would fly from one job to the next one. The retention of staff retention would consequently be a hurdle.

Workers lacking goal would do nothing to attempt to make a calling or to step forward in a definite firm. With the belief that they don’t get pleasure from their work – they are ignorant of the actual problem – they would shift from one firm to another whenever they would get a chance. They would habitually be ‘square pegs in round holes’.

Similarly, high burnout has been linked with absence of feelings too of self-achievement and importance. Those that get into medical profession frequently do it since they are eager to give up a better paycheck in exchange for performing a task that provides them a feeling of achievement.

The mixture of high principles, the unsatisfactory truths of the system, and low level compensation could lead the members of assisting professions such as social workers at menace for sense of defenselessness, pessimism, sadness and ineffectiveness-burnout. Burnout might cause clinical social workers to leave direct practice for mental health of their own.

In an assessment on the modern literature on burnout, it was pointed out by Lloyd et al to a distressingly elevated trend of community workers covering physical as well as emotional fatigue over a range of studies. A latest study made by 751 social workers established that 39% of the community workers reported understanding current signs of exhaustion at the occasion of the interview and 75% of the workers reported experiencing exhaustion at some moment in their profession. Other analysis found levels of exhaustion to be considerably higher amongst social workers as compared to the health professionals in comparable professions such as occupational cure.

In a lesson on retention and withdrawal rates of community workers in undeviating practice, a research by Maslach illustrated that 73% of community workers had regarded as leaving their contemporary work at one time.

Community workers who continue clinical practice for comprehensive period of time is facade with the realism that there are outlying fewer prospects for progression as compared to the administrative and executive positions. Once a community worker becomes an approved clinician, their place may continue the same all through their full career. A number of researchers posit that the need of prospect for advancement donate to communal work burnout.


Organizations of human service might be keen to attain the most up-to-date software and hardware to enhance efficiency; on the other hand, due to several human service organizations, either civic or non-profit agencies, the charge of that apparatus might be more than the agency could give explanation for. This barrier is led by the monetary framework of the agency. If it’s an agency of public sector, financial support might be taxpayer-based. In non-profits, financial support might depend completely upon fundraising. In both the cases, it could be very hard to justify expensive technology improvements.

To go on with to receive financial support from both government and any other entity, human service agencies have to be verified precious to their constituents. For doing this, agencies need to be capable to contend with for-profit forms offering same type of services. If any agency could not indicate its worth, financial support might be cut and constituents might be unable to find the services. Due to this factor, being capable to keep up existing technology is very important to the success of the organizations; sorry to say, the price of technology and the capability of the agency to efficiently participate is not at all times an easy combination (Caputo, 1988).

When firms are competent to make safe the latest technological advances, an additional problem frequently arises — the prices connected with keeping on the fresh technology. There are not just open prices; there are prices to engage people too in order to sustain that technology. It’s very hard for human service agencies to draw attention to such individuals due to the incapability to provide a cutthroat pay. Additionally, there are prices to educate other workers. Preparation could be expensive and worrying to workers. Persons might be opposed to modifications and have a very hard time in adjustment. Subsequent to the education, there is more often than not a learning curve, throughout which time workers might make mistakes that lead to extra problems.

Technology could assist organizations of human services by using the internet. Organizations of human services could send clients PowerPoint presentations to assist them in learning fresh things, organizations could send documents of MS word with data regarding services, or send dynamic links that educate clients to observe educational videos on the internet. Word documents could be sent out as applications too or like documents that request the client to confirm facts. The internet could bring the globe to a customer and client to the globe. The internet far out goes to the boundaries of transportation and could be so environmentally and monetarily advantageous for every party engaged! Human Services could utilize the internet for advertisement on the internet, converse utilizing webcams or email with clients, be in touch with clients, mail vital documents through email, and converse on the landline or mobile. The internet makes the clients able and organizations of human services to keep in touch and keep on providing and get help (Miller-Cribbs, 2001).

Several organizations of the human services come in touch with a several people every day, which includes dynamic clients etc. Maintaining suitable records, gathering data and maintaining client’s track could be a discouraging job. One of the main components of technology is to enable life simple. Databases are methods firms could keep clients’ track, contributions, possible clients, mailing lists, and the list of possibilities are never-ending. If any firm takes the time and funds and endow in a database it could promote a more industrious work atmosphere.

To keep clients’ track is a big job but making sure that organization of a human services is reaching all the possible populations could be very hard. Applications generating report could permit organizations of human services report data and other material to help in comprehending in what manner their firm is carrying out its task, what fields the firm might wish to improve, build a picture to grab their client base, and fix what spaces in the service exist; the potentials are never-ending(Schoech, 1999).


Technology provides a gateway to never-ending potentials for human services. Technology could be utilized to arrange organizations, stretch out to clients, maintain clients’ track, and methods to make sure all possible clients are being stretched out. Technology also possesses some restrictions and barriers; nothing is ideal. Breaking obstacles is a mode to make sure that every people in this World have the services he/she requires to get success. Utilizing the reporting applications, internet, MS Word, databases, PowerPoint etc. are modes to begin the procedure of breaking barriers and generating technological answers for human services.


  1. Caputo, R. K. (1988). Management Information Systems in Human Services: Implications for the Distribution of Authority and Decision Making. london: Routledge.
  2. Miller-Cribbs, J. (2001). New Advances in Technology for Social Work Education and Practice. California: Routledge.
    Schoech, D. (1999). Human Services Technology: Understanding, Designing and Implementing Computer Internet Applications. london: Routledge.
  3. Woodside, M. R. (2011). An Introduction to Human Services. London: Cengage Learning.